What are the benefits of making an account?
There are several benefits of creating an Account, including:
- Your billing / shipping information will be saved, and checkout will be faster.
- You will be able to view your previous Order history.
- An Account is required to facilitate returns & Order cancellations.
- Account holders will remain up to date with the latest promotions & newsletters.
How can I place an order?
Select your products from the chahyay.com website and click Add to Bag. Once you have added all your desired items to your Shopping Bag, follow these instructions: If you are a registered customer, make sure you are signed in using the Sign In link.
- Click on the ‘Shopping Bag’ button and proceed to checkout.
- Select address and click Next.
- Select payment method.
- Proceed to checkout.
- Check your email for a Sales Order Summary.
Can I modify an order after placing it?
Yes, you can modify an order before it is processed.
How do I redeem a voucher/discount code on online purchases?
To redeem a discount code, go to your cart and type in the discount code below. Order in the shopping bag, apply for a discount and proceed to check out.
Can I ship my order outside pakistan?
Yes, you can. We offer international shipping services.
What should I do if I had received the wrong product?
You can contact our customer care at sales@chahyay.com and replace it with your desired product before the order is processed.
Where in Pakistan do you deliver?
We proudly service the entire country. Our manufacturing and distribution is centered in major cities across the country and our logistics team can reach every city in Pakistan.
Can I customize my furniture order?
Yes, please contact us sales@chahyay.com and one of our design reps will contact you to guide further.
What payment methods do you accept?
We accept Cash on Delivery (COD), Jazz Pay, Easy Paisa, and major credit cards.
How long will it take to receive my order?
In major cities, the delivery time is 3-5 working days. It may vary depending on the product you ordered and the location you selected.